Conditions
General terms and conditions of business
1. SCOPE
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, POSSIBILITIES OF CORRECTION
The purchase contract is concluded with Bertify GmbH.
The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided for this in the ordering process and use the correction aids explained. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit the order.
When the contract with us comes into effect depends on the payment method you choose:
Invoice, invoice via Klarna
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.
Apple Pay
During the ordering process you will be redirected to the website of the online provider Apple. There you can enter your payment details and confirm the payment instruction to Apple. After placing the order in the shop, we will request Apple to initiate the payment transaction and thereby accept your offer.
Credit card, credit card via Klarna
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.
Credit card
When you submit your order, you provide your credit card details and the credit card company carries out an authorization check. Once you have been authenticated as the legitimate cardholder, the payment transaction will be initiated automatically and your credit card will be charged when you place the order. The contract with us is concluded at the time the credit card is charged.
Klarna PayNow direct debit
By placing your order, you give the online provider Klarna a direct debit mandate. Klarna collects the invoice amount from your bank account. Klarna will inform you of the date of the account debit within two days of receipt of your order (so-called prenotification). This creates a contract with us.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.
Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment instruction. This creates a contract with us.
Google Pay
During the ordering process you will be redirected to the website of the online provider Google. There you can enter your payment details and confirm the payment instructions to Google. After placing the order in the shop, we request Google to initiate the payment transaction and thereby accept your offer.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. There you can choose the delivery address and payment method stored on Amazon and confirm the payment instruction to Amazon. You will then be redirected back to our online shop, where you can complete the ordering process. After placing the order, we request Amazon to initiate the payment transaction and thereby accept your offer.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for concluding the contract: German
We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
4. DELIVERY TERMS
Shipping costs may apply in addition to the stated product prices. You can find out more about any shipping costs that may apply in the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
5. PAYMENT
The following payment methods are generally available to you in our shop:
Credit card
When you submit your order, you provide your credit card details. Once you have been authenticated as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
Klarna PayNow credit card
When you submit your order, you provide your credit card details. Once you have been authenticated as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged immediately after the goods have been dispatched.
Klarna PayNow direct debit
After successful address and creditworthiness checks as part of the ordering process, you grant the online provider Klarna a SEPA direct debit mandate when you submit your order. Klarna will inform you about the date of the account debit (so-called prenotification). By submitting the direct debit mandate, Klarna requests your bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be charged. The account will be debited after the goods have been dispatched. In addition to our general terms and conditions, Klarna’s general terms and conditions and data protection declaration apply to payment processing via Klarna. You will receive further information during the ordering process.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Immediately by klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction will be carried out by Sofort immediately afterwards and your account will be debited.
Google Pay
In order to be able to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.
Apple Pay
In order to be able to pay the invoice amount via Apple Pay, you must use the “Safari” browser, be registered with the Apple service provider, have activated the Apple Pay function, identify yourself with your access data and confirm the payment instructions. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to be able to process the ordering process via Amazon and pay the invoice amount, you must be registered there or first register and authenticate yourself with your access data. There you can choose the delivery address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment instructions to us. You will then be redirected back to our online shop, where you can complete the ordering process. Immediately after placing the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.
Purchase on account via Klarna
In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna. When you purchase on account with Klarna, you always receive the goods first and you always have a payment deadline of 14 days. The complete terms and conditions for purchasing on account can be found here. [ https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 ]
The invoice
After receiving the goods and the invoice, you pay the invoice amount by bank transfer to our bank account. We reserve the right to only offer purchase on account after a successful credit check.
6. RETENTION OF TITLE
The goods remain our property until full payment.
7. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.
8. WARRANTY AND GUARANTEES
Unless expressly agreed otherwise below, the statutory liability law applies.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty or fraud
• in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of application of the Product Liability Act is open.
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. LIABILITY
We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• as far as the scope of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage that typically has to be expected is limited.
Otherwise, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [ https://ec.europa.eu/consumers/odr/ ]. We are prepared to take part in an out-of-court arbitration procedure before a consumer arbitration board. The Federal Universal Arbitration Board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de [ https://www.verbraucher-schlichter.de ] is responsible.
1. SCOPE
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, POSSIBILITIES OF CORRECTION
The purchase contract is concluded with Bertify GmbH.
The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided for this in the ordering process and use the correction aids explained. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit the order.
When the contract with us comes into effect depends on the payment method you choose:
Invoice, invoice via Klarna
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.
Apple Pay
During the ordering process you will be redirected to the website of the online provider Apple. There you can enter your payment details and confirm the payment instruction to Apple. After placing the order in the shop, we will request Apple to initiate the payment transaction and thereby accept your offer.
Credit card, credit card via Klarna
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.
Credit card
When you submit your order, you provide your credit card details and the credit card company carries out an authorization check. Once you have been authenticated as the legitimate cardholder, the payment transaction will be initiated automatically and your credit card will be charged when you place the order. The contract with us is concluded at the time the credit card is charged.
Klarna PayNow direct debit
By placing your order, you give the online provider Klarna a direct debit mandate. Klarna collects the invoice amount from your bank account. Klarna will inform you of the date of the account debit within two days of receipt of your order (so-called prenotification). This creates a contract with us.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.
Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment instruction. This creates a contract with us.
Google Pay
During the ordering process you will be redirected to the website of the online provider Google. There you can enter your payment details and confirm the payment instructions to Google. After placing the order in the shop, we request Google to initiate the payment transaction and thereby accept your offer.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. There you can choose the delivery address and payment method stored on Amazon and confirm the payment instruction to Amazon. You will then be redirected back to our online shop, where you can complete the ordering process. After placing the order, we request Amazon to initiate the payment transaction and thereby accept your offer.
3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for concluding the contract: German
We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
4. DELIVERY TERMS
Shipping costs may apply in addition to the stated product prices. You can find out more about any shipping costs that may apply in the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
5. PAYMENT
The following payment methods are generally available to you in our shop:
Credit card
When you submit your order, you provide your credit card details. Once you have been authenticated as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged.
Klarna PayNow credit card
When you submit your order, you provide your credit card details. Once you have been authenticated as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be charged immediately after the goods have been dispatched.
Klarna PayNow direct debit
After successful address and creditworthiness checks as part of the ordering process, you grant the online provider Klarna a SEPA direct debit mandate when you submit your order. Klarna will inform you about the date of the account debit (so-called prenotification). By submitting the direct debit mandate, Klarna requests your bank to initiate the payment transaction. The payment transaction will be carried out automatically and your account will be charged. The account will be debited after the goods have been dispatched. In addition to our general terms and conditions, Klarna’s general terms and conditions and data protection declaration apply to payment processing via Klarna. You will receive further information during the ordering process.
PayPal, PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Immediately by klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, identify yourself accordingly and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction will be carried out by Sofort immediately afterwards and your account will be debited.
Google Pay
In order to be able to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.
Apple Pay
In order to be able to pay the invoice amount via Apple Pay, you must use the “Safari” browser, be registered with the Apple service provider, have activated the Apple Pay function, identify yourself with your access data and confirm the payment instructions. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. In order to be able to process the ordering process via Amazon and pay the invoice amount, you must be registered there or first register and authenticate yourself with your access data. There you can choose the delivery address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment instructions to us. You will then be redirected back to our online shop, where you can complete the ordering process. Immediately after placing the order, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You'll get more information during the ordering process.
Purchase on account via Klarna
In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoices are only available for consumers and that payment must be made to Klarna. When you purchase on account with Klarna, you always receive the goods first and you always have a payment deadline of 14 days. The complete terms and conditions for purchasing on account can be found here. [ https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 ]
The invoice
After receiving the goods and the invoice, you pay the invoice amount by bank transfer to our bank account. We reserve the right to only offer purchase on account after a successful credit check.
6. RETENTION OF TITLE
The goods remain our property until full payment.
7. TRANSPORT DAMAGE
If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.
8. WARRANTY AND GUARANTEES
Unless expressly agreed otherwise below, the statutory liability law applies.
The following applies to used goods: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty or fraud
• in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)
• as part of a guarantee promise, if agreed or
• as far as the scope of application of the Product Liability Act is open.
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
9. LIABILITY
We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• as far as the scope of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage that typically has to be expected is limited.
Otherwise, claims for damages are excluded.
10. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (OS), which you can find here [ https://ec.europa.eu/consumers/odr/ ]. We are prepared to take part in an out-of-court arbitration procedure before a consumer arbitration board. The Federal Universal Arbitration Board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de [ https://www.verbraucher-schlichter.de ] is responsible.
